Privacy Policy

Effective Date: September 6, 2025

This Privacy Policy explains how Medical Hive Solutions d.b.a Hilocmed ("Hilocmed", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you use the Hilocmed mobile or web application (the "App") and our associated services.

1. Information We Collect

We collect the following types of information when you use Hilocmed:

• Account Information: When doctors or hospitals sign up, we collect name, email address, phone number, professional credentials, facility details, and other necessary profile data.
• Transactional Information: Data related to hiring interactions, offers, negotiations, accepted jobs, and commission arrangements.
• Payment Information: We may collect billing information such as credit/debit card details, banking details, or third-party payment service tokens (e.g., Stripe).
• Subscription Data: If you subscribe to paid services, we collect your subscription level, renewal settings, and transaction history.
• Usage Data: Information about how you interact with the app, such as log data, device info, and session activity.

2. How We Use Your Information

Your data is used to:

• Facilitate sign-up and user profile creation
• Enable connections between doctors and healthcare institutions
• Manage commissions and payments for successful hires
• Provide, manage, and improve subscriptions and service offerings
• Send administrative communications (e.g., confirmations, receipts, service updates)
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Authorized Partners: Hospitals and doctors interacting through the platform
• Payment Processors: For handling subscriptions and commission payouts
• Service Providers: Cloud hosting, analytics, customer support
• Legal Authorities: If required to comply with legal obligations

4. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

5. Your Rights and Choices

You may:

• Access or update your account information via the app
• Request deletion of your account and associated data (subject to legal retention)
• Manage communication preferences via email or settings

6. Data Retention

We retain your data as long as your account is active and for the duration needed to fulfill our obligations (including regulatory or legal retention periods).

7. Children's Privacy

Hilocmed is not intended for use by children under the age of 18. We do not knowingly collect data from minors.

8. International Users

Our services are hosted in India. If you are accessing the service from outside India, you agree to the transfer and processing of your data in India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website. Continued use of Hilocmed constitutes your agreement to the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Medical Hive Solutions d.b.a Hilocmed
Email: support@hilocmed.com

End of document.